Returns Policy. Updated: 15/2/10 9:27 PM
You may return your order within 30 days for a full refund or exchange.
Damage/Defects
We aim to maintain the high standards we all expect when purchasing from a reputable store,
therefore if you feel the item that has been delivered to you does not meet those standards;
you may return it to us for a refund or exchange providing our Damage/Defects team determine
any damage/defects to be as a result of the manufacturing and/or delivery process.
Unwanted/incorrect orders (Jewellery)
Our goal is to help you find that "perfect fit" which may mean returning
your purchase due to the item being the wrong size or not being quite what you
expected for an exchange or a refund. In this instance we try to make the process
as convenient as possible and offer a completely FREE return postage (UK only),
all we ask is you return your item(s) in a perfectly saleable condition.
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